Line Manager: Training Manager Responsibilities: • Localize Technical training materials at various levels and conduct training courses for Technicians in Dealers nationwide: new product technical training, accessory installation training, etc. • Consolidate training reports and generate action plans to further improve Technicians’ skills and service performance to Training Manager. • Contribute to the Technical Training plan for all dealers on annually, quarterly, and monthly cadences and review with Training Manager. • Revise Technical materials that are translated by vendors (Repair Manual, Owner Manual, etc.) • Conduct monthly Service Training Audit for all dealers to ensure SOPs are followed, therefore maintain premium customer experience. • Manage Service eLearning activities: manage staff database, update and maintain online training materials, send regular online tests to participants, etc. • Attend training sessions from Regional team and self-study to maintain and update Training capabilities. • Support the training team and other departments upon request by the Training Manager. Qualifications: • University graduate with relevant majors. • Fluent English written and speaking skills. • Excellent verbal and non-verbal communication skills. • Preferably having at least 5 years of experience in Automotive in Technical/Service-related fields - Experience of conducting in-class and online training sessions is an advantage. • Technical skills: - CANBUS proficiency - EV (BEV, PHEV, HEV) Proficiency is an advantage. - Diagnostic & Troubleshooting Skills • Effective communication skills: public speaking, presenting, storytelling, leading discussions. • Good office computing skills, especially engaging PowerPoint presentations and online conference systems. - Experience in working with web-based Talent Management Systems / Learning Management Systems (e-Learning e.g. moodles, instructure Canvas, SalesForce, TRAK LMS) is an advantage. • Valid passenger car driving license (B2) • Other requirements: - Flexible, curious in nature, eager to learn and apply new skills. - Able to withstand high pressure Sales related working environments. - Willing to travel domestically on a regular basis.