Customer Service Assistant MI Manila Inc
- Greenhills
- Philippines
Job Description
To interact with the customers in order to answer questions, resolve support issues, establish credibility, and nurture relationships.To maintain good relations with customers, locate their concerns, suggestions and comments; and be a channel in resolving customer complaints to gain total customer satisfaction. Overall in charge in supervision of CS performances and reports from Luzon and Visayas and Mindanao Dealers. In charge in processing of [PO, finding vendor], implementation and audit of the current CS programs [Subaru Service Star Award and CE Collateral like bottled water, mugs, cups, tissue, etc.]. Monitor Recall Completion and sending customer notification letters.