Assistant Manager Motor Image Enterprises Pte Ltd
- Leng Kee
- Singapore
Job Description
To support operations and monitor daily customer feedback via all avenues; emails, social media, walk-ins & phone calls to identify potential complaints. Compile all CS related feedback and prepare monthly CS report. Ensure that MIE customer handling standard procedures are properly adhered, documented and reviewed periodically for areas of improvements, so as to safeguard MIE's interest.